
Fixing Problems
Fix Problems, Not Blame When something is going wrong with a project or a product, it is tempting to find out who is at fault and blame them. There is…

Data Analysis
Looking for Trends Looking for trends is part of data analysis. If you look at your data and see something seriously harming your bottom line or an opportunity that needs…

Data Visualization
Fact Based Decision Making – Focus on the Vital Few If you collect data on many variables over any length of time, you may find yourself in the position of drowning…

Fact Based Decision Making
In business and organizational management, facts require data to back them up—otherwise they are just opinions. Data is a tricky entity. To have decision-supporting data, you must be selective in…

Introduction to Data Collection
In order to make informed decisions and assess the impact of your actions, you must collect meaningful data. You collect benchmarking information in the beginning, and then you collect the…

Have and Show Direction
Having and showing direction is like providing a roadmap to a destination. As a leader and manager, your task is to establish the desired goal (the destination) and the objectives…